Matrix absence management claims phone number

broken image
broken image

Campuses and HR will no longer be providing standard guidance for when to return to work. Same as for medical leaves, employees may return to work when they have clearance from their healthcare provider. This means employees who are out for more than 3 days to tend to their own or a family member’s health issue, including COVID, should reach out to their campus leaders and to open a claim. Starting January 1, 2024, all absences related to COVID shall be treated as a standard medical or family leave, as appropriate. As such, Mastery will no longer be offering paid sick leave for COVID-related reasons to employees in either state. On December 31, 2023, the law entitling Philadelphia employees to 40 hours of COVID paid sick leave will expire.

broken image